Last updated 08/09/2026
This document (“Supplement”) describes the terms and conditions of the Capital on Tap Rewards Program (“Program”) and supplements the Business Credit Card Agreement (the “Agreement”) that governs your credit card account issued by WebBank (the “Account”). Capitalized terms used in this Supplement shall have the meanings given to them in this Supplement, and, where applicable, the Business Credit Card Agreement. The Program allows you to earn Points (as described in this Supplement) that may be redeemed through multiple Redemption Options (as described in this Supplement). Depending on your circumstances, you might be enrolled in a different program that was available to our customers historically.
By agreeing to this Supplement, you agree to participate in the Program. Your participation is subject to the terms of the Agreement, including the governing law provision and the arbitration provision (if applicable), and this Supplement. In the event of a conflict between the Agreement and this Supplement, with respect to matters relating to the Program, this Supplement prevails.
Cash Back Rewards: As used in this Supplement: “Cash Back Rewards” are the rewards you earn under the Program. “Points” are the tracking units credited to your Program balance as you earn Cash Back Rewards, calculated at a rate of one hundred (100) Points for every one dollar ($1.00) of Cash Back Rewards earned. Points are not currency, are not your property, cannot be sold, pledged, or transferred except by redemption through an available Redemption Option, and have no value except as redeemed under this Supplement. “Cash Back Rate” refers to the rate at which you earn Cash Back Rewards on Net Purchases, expressed as a percentage (for example, 1.5% or 2%), as notified to you when you join the Program. It describes your earning rate only and is not by itself a promise of a specific redemption value except as expressly stated under “Redemption” below. “Redemption Option” means a method by which Points may be redeemed for value, including statement credit, Gift Cards, and transfers to participating third-party travel loyalty programs.
Earning Points: You earn Points based on the Cash Back Rate applicable to your Account on Net Purchases (for example, 1.5% or 2%). For every one dollar ($1.00) of Cash Back Rewards earned, your Program balance will be credited with one hundred (100) Points, which are tracked as the baseline metric in your Customer Portal. Fractional Points are earned on Net Purchases and tracked in your underlying balance; however, Points displayed in your Customer Portal or on billing statements may be rounded down to the nearest whole Point. You do not earn Points on Cash Advances (including, for the avoidance of doubt, cash equivalents), interest, fees, and other charges. “Net Purchases” are purchases minus any returns, disputed charges, unauthorized charges, illegal or fraudulent charges, or other credits for such purchases. Your rewards balance can also be negative. You will not earn Points for purchases made while your Account is in default, as defined within your Agreement.
NOTICE: The Program and its benefits are offered at our sole discretion. We reserve the right to alter or waive any Program feature or benefit, including, without limitation, participation fees, Point accrual or redemption criteria, or to cancel or temporarily suspend the Program at any time without prior notice, except as expressly stated under "Changes" below. We reserve the right to approve, deny or revoke your participation in the Program for any reason. Redemption rates and values differ by Redemption Option, as described below, and are subject to change.
Restrictions: We reserve the right to cancel or suspend your participation in the Program, close your Account, and cause you to forfeit your Points without notice if we determine, in our sole discretion, that you are misusing the Program; you have engaged in misuse, fraud or Abuse of the Program or the Account; your Account is in default; or you have otherwise violated the Agreement or any other terms, agreements and policies. “Abuse” of the Program includes attempting to earn Points by making excessive charges that are outside the scope of usual or customary credit card usage. It also includes seeking to obtain an advantage through unfair or deceptive means, whether relating to Points or otherwise. You agree to indemnify us for any loss that we may have suffered as a result of such misuse, fraud or Abuse, or violation of the Agreement or any other terms, agreements, or policies. Satisfaction of such indemnity may include paying us any cash payment made to your bank account through the redemption of Points or paying us an amount equal to any reduction made to your Account balance through Points conversion.
Redemption: The value you receive when you redeem Points depends on the Redemption Option you select, as described in this section. When redeemed for a statement credit, Points are redeemed at a baseline rate of $0.01 per Point (100 Points = $1.00). Other Redemption Options, including Gift Cards and transfers to participating third-party Transfer Partners, are subject to alternative redemption values and transfer ratios set by us and/or the applicable Transfer Partner, meaning the effective value per Point may vary from the baseline statement-credit rate of $0.01 per Point t. "Transfer Partner" means a third-party travel or other loyalty program that we make available from time to time as a Redemption Option.Before you complete a redemption or transfer, we will disclose in your Customer Portal the applicable transfer ratio for the Redemption Option you have selected. You can redeem Points unless your Account is in default as defined within your Agreement or has been terminated. Points generally become available for redemption after the qualifying transaction has cleared and the Points have posted to your Program balance.
You may redeem your Points as a statement credit. Statement credits for Points will reduce the total balance on your Account; however, redeeming Points for a statement credit does not count toward or satisfy your Minimum Monthly Payment obligation.You still must pay at least the Minimum Monthly Payment by the due date as shown on your billing statement each month.
You may redeem your Points for gift cards. Gift card activation links sent via email expire 90 days after issuance. If you do not activate your gift card within this 90-day window, the activation link will expire, and the Points used for that redemption will be forfeited and cannot be restored or reissued. We will not be able to extend this 90-day period. Each gift card is redeemable only at the named retailer. The terms and conditions, instructions of use, and expiry dates after activation can be found under the selected retailer in your online portal. The gift cards are non-returnable, non-refundable, cannot be exchanged for cash, and cannot be used towards the purchase of another gift card. By redeeming your points for a gift card, you are confirming that you have read and understood the terms and conditions of the gift card, instructions of use, the expiry date set, and confirm that you have clarified eligible services for redemption.
Gift cards will be sent electronically to the email address entered. If you do not receive your order, contact Capital on Tap on 833-972-1323 or at support@capitalontap.com.
Gift cards are sold and provided by our partner, Virtual Incentives. The information you provide when placing your order will be shared with our partner for the purpose of distributing the gift card and will be used by them in accordance with their Privacy Policy, a copy of which can be found here. Please ensure that you submit correct and accurate information when ordering as all purchases of Virtual Incentives Products and Services are non-returnable and non-refundable.
You may also redeem Points by transferring them to a participating Transfer Partner’s loyalty program Transfers are made at the ratio in effect at the time of transfer, and are subject to change. Because Transfer Partner miles/points are not cash, and their value depends on how you choose to use them within the Transfer Partner’s own program, the effective cash value of a transfer may be less than, equal to, or more than the headline cash equivalent statement credit option, and we do not guarantee any particular effective value from a transfer. Transfers are final once submitted and cannot be reversed, exchanged, or credited back to your Points balance. Once transferred, your points with that Transfer Partner are governed solely by the Transfer Partner’s own program terms; we are not responsible for that Transfer Partner’s program rules, availability, blackout dates, devaluation, or discontinuation, and are not liable for any loss of value resulting from the Transfer Partner’s program changes.
In addition, from time to time, we may offer alternative methods to redeem Points, subject to any terms and conditions we may specify. Some of these methods may involve offering you an opportunity to redeem Points with third parties, including Transfer Partners. We are not liable for claims regarding any failure or breach with respect to goods and services obtained from third parties with Points.
Expiration: Points expire if your participation in the Program ends. Once Points are transferred to a Transfer Partner, they are no longer part of your Program balance and are no longer subject to this Supplement; expiration and use of the resulting miles/points is governed by the Transfer Partner’s own program terms.
Participation Fee: There may be a fee charged to participate in the Program. The amount of this fee, the frequency of this fee, and the manner in which the fee is paid is as per the specific terms we offer to you, and you accept when you sign up for the Program or when it renews, as applicable. You will not be charged any renewal fee if you cancel your Program participation before the fee would otherwise be due. You may cancel your participation at any time through your online account or by sending an e-mail to support@capitalontap.com informing us of your wish to cancel. When you cancel your participation under this clause you will continue to earn Points and be able to redeem them at the applicable rate of the Program until your membership renewal would have occurred. You will have until the end of your membership or 30 days, whichever is longer, to redeem your Points at the redemption values then applicable to the Redemption Option you select.
Termination: We may suspend or terminate the Program or your participation in the Program at any time without prior notice, except as otherwise required by applicable law.
What happens to your Points depends on whether you keep an Account open. Except as otherwise required by applicable state law (including grace periods for New York Participants described below), if your Account is closed; if your enrollment of your Account in the Program is canceled by you or by us for any reason; or if your Account is no longer in Good Standing, as defined on the terms of the Agreement, any earned but unredeemed Points will be immediately forfeited. New York Participants receive 90 days to use Points from the date of their requested Account closure or notification by us of Account closure (as applicable). "New York Participant" means a Program participant with a New York home or business address. The foregoing does not apply where we determine that you have engaged in fraud or misuse in connection with the Account or the Program.
In addition, in the event of the insolvency or bankruptcy of Capital on Tap or WebBank, we reserve the right to terminate the Program, and cancel any unredeemed Points, subject to applicable law and the direction of any bankruptcy court or regulatory authority.
Limited Liability: Unless otherwise required by law, this Program, or our Business Credit Card Agreement with you, we will not be liable to you or anyone making a claim on your behalf, in connection with: (1) any change or termination of the Program; (2) any loss, damage, expense or inconvenience caused by any occurrence outside of our control; (3) any taxes that you incur as a result of redeeming Points, payment of which taxes will be your responsibility; (4) any merchandise, services you purchase, or any miles, points, or other value received from, or the terms, rules, availability, or discontinuation of, a Transfer Partner’s program, or (5) for any direct, indirect or consequential damages with respect to the use of your Account, Points, and/or the Program. In any event, any liability that we may have to you in connection with the Program shall be limited to the amount of any Points you have earned in this Program. The Program and Points are void or limited where prohibited or restricted, respectively, by federal, state or local law.
Changes: The Program may be changed (added to, modified or terminated) by us at any time, including without limitation amendments to what will be considered a Net Purchase. This includes the right to add, remove, or modify Redemption Options (including Transfer Partners and applicable transfer ratios), in each case as reflected in the current version of this Supplement. We will give you prior notice to the extent required by law. The current version of this Program may be found at https://www.capitalontap.com/us/legal, along with the Agreement. Your rate of earning points is as notified to you when you join the Program, as updated from time to time at our discretion. Any revisions may affect your ability to earn or redeem Points.