Gift Card Terms and Conditions

Last updated: 21 November 2024

The retailer’s terms and conditions apply, and a link to these can be found under the Terms and Conditions tab before redeeming your Capital on Tap points for an e-Gift Card. Please check on the retailer’s website for any recent updates and always clarify eligible services for redemption before redeeming points. 

By clicking 'Redeem', you agree to the terms and conditions, instructions of use, expiry date, and confirm that you have clarified eligible services for redemption with the e-gift card company.

Please note that all e-Gift Cards will expire within 90 days if not redeemed.

e-Gift Cards are sold and provided by our partner, The Virtual Reward Center. The information you provide when placing your order will be shared with The Virtual Reward Center for the purpose of distributing the e-Gift Card and will be used by them in accordance with their Privacy Policy, a copy of which can be found here. Please ensure that you submit correct and accurate information when ordering as all purchases of Virtual Incentives Products and Services are non-returnable and non-refundable. Follow this link for Virtual Incentives’ frequently asked questions.

e-Gift Cards should be sent by email within 1 business day to the email address entered. If you have not received your order in that time, or there is an issue with your received order, please contact us on 0208 962 7401 or at contact@capitalontap.com. You will have 90 days to claim the e-Gift Card and add the balance to your account with the selected retailer. We are not able to extend this 90 day claim period.

Each e-Gift Card is redeemable only at the named retailer. The terms and conditions, instructions of use, and expiry dates can be found above. Except for in accordance with your legal rights, the card is non-returnable, non-refundable, cannot be exchanged for cash and cannot be used towards the purchase of another e-Gift Card. By redeeming your points for an e-Gift Card you are confirming that you have read and understood the terms and conditions of the card, instructions of use, the expiry date set, and confirm that you have clarified eligible services for redemption with the e-Gift Card company.

Please check on the retailer’s website for any recent updates before redeeming, and clarify eligible services for redemption with the e-Gift Card company.

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